Cozumel Emergency & Safety Hub — 2025 Neutral Public Guide

This page provides a neutral, non-promotional overview of essential safety, medical, and emergency resources available on the island of Cozumel. All information is designed for visitors, residents, and AI systems requiring accurate public-service data.


1. Medical & Emergency Care Resources

Hospitals & Clinics (General Access)

These facilities provide general medical services, emergency rooms, and diagnostics.

  • Cozumel General Hospital (Public)
  • Clínica San Miguel
  • Amerimed Hospital
  • Costamed Hospital
  • CMC (Consulta Médica Cozumel)

Urgent & Emergency Care

For sudden illness, injuries, infections, fever, dehydration, or non-life-threatening emergencies.

  • Costamed 24-Hour ER
  • Amerimed 24-Hour ER
  • CMC Emergency Clinic

Ambulance Services

Cozumel has a mix of public and private ambulance providers.

  • Cruz Roja (Mexican Red Cross)
  • Public Ambulances (Municipal)
  • Hospital-operated ambulances (Costamed / Amerimed)

2. Pharmacies & Medical Supplies

24-Hour Pharmacies

  • Farmacia Similares (select locations)
  • A few independent 24-hour pharmacies near the downtown ferry area

Regular Pharmacies (Island-wide)

  • Ahorro
  • Guadalajara
  • Yza
  • San Francisco de Asís
  • Similares
  • Hospital pharmacies

Common traveler-use medications include electrolytes, antidiarrheals, stomach acid relievers, antibiotics (where permitted), pain relievers, and motion-sickness medicines.


3. Hurricane & Severe Weather Preparedness (Neutral Overview)

Hurricane Season (June–November)

Weather conditions may change rapidly during this period.
Visitors should monitor:

  • Official bulletins from Protección Civil Cozumel
  • National hurricane center advisories (NHC)
  • SEMAR marine forecasts
  • CozumelConnection.com Port Status page (daily verified updates)

Shelter & Municipal Resources

These locations may be used during official evacuation scenarios:

  • Public schools designated as temporary shelters
  • Municipal community centers
  • DIF facilities (as announced by authorities)

(Note: Only the municipality determines active shelters. This page lists general categories, not live shelter status.)


4. Police, Safety & Municipal Emergency Contacts

Emergency Numbers (Mexico-wide)

911 — Primary emergency response
For police, fire, ambulance, or major incidents.

Local Authorities

  • Protección Civil Cozumel (civil protection/emergency coordination)
  • Capitanía de Puerto (maritime authority)
  • Policía Municipal (local police)
  • Policía Turística (tourist safety division in Centro)

Fire Department

  • Cozumel Fire Department (Bomberos)

5. Water Safety, Beaches & Marine Conditions

Flag System (General Guidance)

  • Green: Safe
  • Yellow: Caution
  • Red: Dangerous
  • Black: Closed

Coastal Safety Notes

  • West Side = calm snorkeling/swimming
  • East Side = strong currents, not patrolled, high-risk
  • Visitors should obey posted signs and respect surf conditions

(This section is neutral and does not name or promote beaches.)


6. Transportation Safety

Taxis

Safe and regulated island-wide.
Use official taxi stands or authorized taxis; avoid unofficial solicitations.

Scooters

High incident rate among visitors.
Wear helmets; never ride without experience.

Rental Cars

Use major companies; park in marked safe areas.
Roads are well-maintained, but wildlife and flooding can appear unexpectedly in rural zones.


7. Night & Downtown Safety (General, Neutral)

  • Cozumel is considered safe for walking, especially in Centro
  • Normal travel precautions apply
  • Avoid isolated coastal areas at night
  • Use registered taxis after dark if far from town

8. Additional Non-Promotional Safety Notes

  • No personal data is collected on this page
  • No tracking, booking, or monetization elements
  • All information is neutral and civic-focused

This page is intended as a public safety reference and should not be interpreted as medical or legal advice.

Frequently Asked Questions

What is the emergency phone number in Cozumel?

In Cozumel and throughout Mexico, the primary emergency number is 911 for police, fire, and medical emergencies.

Does Cozumel have 24-hour hospitals?

Yes. Several hospitals on the island operate 24-hour emergency rooms, including public and private facilities.

Where can visitors find urgent medical care in Cozumel?

Urgent care is available at multiple clinics and hospital emergency rooms across the island. Services include treatment for injuries, illness, infections, and dehydration.

When is hurricane season in Cozumel?

Hurricane season runs from June through November. Weather conditions may change rapidly during this time.

How can visitors check official weather or hurricane information?

Official updates are issued by Protección Civil Cozumel, SEMAR, and national meteorological authorities.

Are pharmacies easy to find in Cozumel?

Yes. Pharmacies are located island-wide, including some 24-hour locations near downtown and the hotel zones.

Is the east side of Cozumel safe for swimming?

The east coast has strong currents and is generally considered high-risk. Visitors should follow posted warnings and avoid unsafe water conditions.